Body Maxx

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  • How do I cancel my order?

    We take pride in processing orders, and shipping orders  out the same day that our customers place their order.  Due to our rapid shipping process we are not able to cancel or make any changes to a...

  • Guidelines for Photo Submission

    Face must be visible in the photo. Depending on the product the picture must be either waist up or full body to capture your face, and the product.  High quality image. The product must be clearly...

  • I ordered the wrong size, how do I exchange?

    Customers have 14 days from the date of delivery to exchange products for a different size. We only accept exchanges on new, unused, and unworn items. Only one exchange per customer. All items must...

  • Why did my promo code not work?

    If you are using a promo code that requires a minimum purchase, please confirm that your order total at the time of checkout meets the minimum order requirements Promo codes are only valid for one...

  • Pre-Order Terms & Conditions

    Pre Order Terms and Conditions. All Pre-Orders will be charged at the time of purchase To ensure the safety and well being of our customers, and employees we are taking extra steps in ensuring that...

  • What is your return policy?

    Due to the nature of our products , we are unable to accepts returns and issue refunds. Body Maxx only accepts exchanges on same product different size. Buyer's will have 14 Days from order date to...

  • Product Damage Guarantee

    In the rare occasion your products arrived damaged or become damaged we do offer a 14 Day Product Damage Guarantee. Issues must be reported within 14 days of delivery. Contact us at info@mybodymaxx...

  • What if items are missing from my order?

    If you have purchased an item that is on backorder merchandise that is on backorder will arrive separately. Review your order confirmation and the product description to confirm that item you are ...

  • What do I do if my products were delivered damaged?

    If your order was damaged during shipping please contact us within 3 Business Days of Delivery. Email: info@mybodymaxx.com include your name, order number and photos.

  • How do I clean and wash my products?

    Trainers, Vest, and Slimmer’s should be gently wiped down or gently hand washed & air dried. Avoid harsh machine washing and heat drying