Due to the nature of our products , we are unable to accepts returns and issue refunds. Body Maxx only accepts exchanges on same product different size. Buyer's will have 14 Days from order date to initiate the exchange. If your desired size is not in stock, we will issue a store credit. Buyers are responsible for the cost of shipping the product they wish to exchange, and a $14.00 exchange restocking fee will apply to all exchanges. Products eligible for exchange must be new, unused, and in the exact same condition they were upon delivery. Plastic packing must be returned. No exceptions. Refused packages by customers will not be accepted as an exchange or form of cancellation.
To initiate an exchange please contact us at firstname.lastname@example.org include your full name, order number and the size that you would like to exchange for.
Send products back to the following address:
14320 Ventura Blvd #224
Sherman Oaks CA 91423