- If entered the wrong shipping address and your order has not been processed or shipped from our facility will gladly make changes to your shipping address. Please email us at firstname.lastname@example.org with the correct shipping address. Include your order number, complete name, and the complete correct shipping address. Please note that we may not always be able to make changes to a shipping address.
If you entered the wrong shipping address and your order has been processed, and shipped we are very sorry but we can no longer make changes to your shipping address. You may track your package and contact the shipping company directly and attempt to reroute your package. Most packages ship via the United States Postal Service. USPS does charge a fee to reroute your package. Body Maxx does reroute packages or pay for the cost to reroute package.